At Biozenx, we are committed to ensuring your satisfaction with every purchase you make on our website. Below, you will find information about our shipping and return policies.
Shipping
We currently ship our products to Canada and the United States. Shipping costs will vary depending on your location and the size of your order. We offer free shipping on orders over $50 CAD for Canadian customers and over $75 USD for customers in the United States.
Please allow 1-3 business days for processing your order. Once your order has been processed, it will be shipped via Canada Post or USPS. Delivery times will depend on your location.
Returns
If you are not completely satisfied with your purchase, please contact us within 30 days of receiving your order. We will do our best to resolve any issues you may have. If we are unable to do so, we will provide a full refund for the purchase price of the product.
Please note that we do not offer returns or refunds for products that have been opened or used, unless the product is defective or damaged. Shipping costs for returns are the responsibility of the customer.
